Article Abstract:
The air courier, Federal Express of the United States will be moving into the European market using Great Britain as its home base. Although courier competition in the United Kingdom is fierce, the competition is not worried. The air courier market is beginning to split between companies putting the emphasis on size, and those emphasizing the quality of service. Courier operators are waiting to see what Federal Express' advertising campaign will be. Federal Express may have some problems promoting itself, due to lack of experience in cross border courier operations. DHL International, a Hong Kong based air courier service emphasizes its worldwide network of offices in its marketing thrust. Other companies are emphasizing more personal service. The air courier business is at a point right now, where reliability and security are major selling points. It is expected that Federal Express will maintain a high profile in Europe as it does in the United States.
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Article Abstract:
United Kingdom computer companies are looking for new avenues of distribution and dealer support. They would like a system that provides shelf space along with full back-up services. These services would include advice on software applications, training facilities, and maintenance support. In order to provide the support customers are demanding some computer manufacturers have set up their own service outlets. Some United Kingdom computer manufacturers' methods of distribution are discussed.
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Article Abstract:
Industrial marketers of computer software are using consumer marketing techniques. Television advertising is being employed to promote brand identification. Retail outlets are being utilized to sell personal software to businesses. The United States companies are currently dominating the United Kingdom microcomputer software market. Success in the software market means brand identity. A direct sales force is the primary vehicle for specialized software.
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