Article Abstract:
Budgetary control of hospitals is possible by integrating the action-system and the decision-system. This means that there should be an integration of the plans and actions. To do so, the logic of the action-system as represented by the service-providers, including physicians and nurses, and the logic of the decision-system as represented by politicians and administrators should be linked via communicative action. Therefore, the quality of the budget as an instrument for management control is influenced by the communicative action during the budgetary process.
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Article Abstract:
The performance evaluation of health care centers from an perspective of quality is needed when the special characteristics of primary care measurement is taken into account. Data Envelopment Analysis allows qualitative and quanitative variables to be introduced in the sample investigated, such as provincial primary care centers in Spain. The sensitivity of the used methodology to changes can be investigated after the efficiency of the centers is known.
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Article Abstract:
Productivity and quality in Catalan hospitals is discussed.
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